Facebook Fanpage Management
Facebook Fanpage Management is a comprehensive Fanpage operation service, covering scheduled content updates and inbox management. Unlike the Facebook Posts service, which only focuses on writing posts, this package also handles day-to-day operations — replying to customers, handling comments, and keeping the Fanpage "alive" and ready to respond whenever a customer stops by.
What is the Facebook Fanpage Management service?
Facebook Fanpage Management is a comprehensive Fanpage operation service, covering scheduled content updates and inbox management. Unlike the Facebook Posts service, which only focuses on writing posts, this package also handles day-to-day operations — replying to customers, handling comments, and keeping the Fanpage "alive" and ready to respond whenever a customer stops by.
Why does a Fanpage need full management instead of just posting?
A Fanpage that posts consistently but has no one answering messages or comments makes the brand look unprofessional, and can even cost sales due to slow responses. Meanwhile, many businesses don't have enough staff to monitor their inbox continuously, especially outside office hours. Full Fanpage management helps
How does NAU Media manage a Fanpage?
Setting up the response process
Building response scripts for frequently asked questions, ensuring fast and consistent replies.
Scheduled content updates
Posting according to an agreed schedule, keeping the Fanpage always fresh with new content.
Monitoring inbox & comments
Tracking and replying to messages and comments within the committed time window, forwarding important orders/complaints to the business for handling.
Regular reporting
Summarizing message volume, response speed, and engagement performance each month.
What's included in the Facebook Fanpage Management package?
Scheduled content updates
Posting according to an agreed schedule
Inbox management
Replying to customer messages within the committed time window
Comment handling
Responding to and moderating comments on posts
Auto-reply scripts
Building response templates for frequently asked questions
Operations report
Summarizing engagement and response speed periodically
Who is this package for?
→Suited for businesses selling through Facebook that need fast customer response, brands without dedicated page-monitoring staff, or those wanting to standardize their Fanpage customer care process.
* Prices above are average market reference rates and may vary depending on specific requirements, project complexity, and brand scale. VAT is not included. USD prices are a reference conversion at approximately 1 USD ≈ 25,000 VND; contracts are priced in VND.
Get a quote →FAQ
Still have questions? Message Nau Media on Zalo — we reply within 24 business hours.
How is this different from Facebook Posts?
Facebook Posts only covers writing and editing posts. Facebook Fanpage Management also includes day-to-day operations — inbox monitoring, comment handling — on top of posting.
Do you monitor the inbox outside office hours?
Coverage hours can be agreed based on actual needs, including evenings or weekends if required.
How are orders coming through the inbox handled?
NAU Media receives them and forwards the order information to the business to process, following a workflow agreed on in advance.
Tell us about your project.
Fill in your details and the Nau Media team will reply within 24 working hours with a proposal and quote.
